Introducing Pardot Professional Services

Back in early November we quietly introduced something to Pardot that we think will have a positive, lasting impact on our clients —  a professional services team.

You can see what we’re up to in the “Just the Facts” section below, but let’s take a minute to explain why we’re launching this new service. We’ll answer the three most common questions we’ve received so far.

OK, let’s get this out of the way: Is this going to cost me?

Yes, there is additional cost associated with a professional services engagement. Our timing and pricing estimates are created specifically for each client and our goal is to be as efficient and cost effective as possible in producing exceptional solutions for our clients.

Why is Pardot’s Professional Services team a good idea?

Time and/or bandwidth are huge issues for our clients. In leveraging Pardot’s Professional Services team, clients are able to utilize Pardot resources to expertly and efficiently achieve their business goals.

Additionally, by introducing a Professional Services team, we’re allowing for greater specialization and service within our organization as a whole. We’re able to respond faster to custom requests, allowing our Services, Solutions and Implementation team members to focus on their core competencies.

What if we don’t want to use Pardot’s Professional Services Team?

That’s fine! We simply want to provide another great option for our clients. If clients have an internal team or partner agency with which they’re comfortable working, that’s fine too. We’ll also continue to promote and refer business to our stellar partners as well.

Our mission is simple: to be there if and when clients need us.

In the meantime, we’ll be working on other services offerings meant to give our clients the best experience possible, while also providing the same levels of professionalism and courtesy you’ve come to expect from Pardot.

Pro Services | Just The Facts 

What We Do:

  • Custom Email Templates, Landing Pages and Forms in Pardot
    • Testing in major email clients and internet browsers is included
  • Custom Integrations with Pardot via our API
  • On-Site Training Sessions
  • Extended Implementation Programs

What We’re Thinking About Next:

  • Strategic Consulting
  • Ongoing Pardot Program Support
  • Inbound Marketing Assessments

How Do I Talk To Someone About Pro Services?

  • Express your interest to your Implementation contact, Client Advocate or Solutions team member
  • Send an email to PardotProServices@pardot.com

Note: Pardot Professional Services has been discontinued, effective May 1, 2014. Questions? Contact your Client Advocate or reach out to pardotpartners@salesforce.com for more information. 

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4 thoughts on “Introducing Pardot Professional Services

  • Using Pardot Professional Services was a great experience with us. Having the Pardot experts working on items (email templates, landing pages) we just needed extra help on gave us peace of mind. They delivered on time and communicated throughout the entire process. Definitely recommend and will definitely utilize again!

  • I would be interested on an onsite consultant. We are looking to make some big changes with our salesforce account and Pardots API. Would there be an option for just one or a few onsite consultants? It would only be needed a few times vs. A monthly Service?

    • Hi Stephen,

      If you haven’t already, I would contact your client advocate to see if they can get something set up for you with our Professional Services Team.

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