Introducing Pardot’s New Expanded Support Hours

Wouldn’t it be great if you could always reach Pardot support at 4PM from the west coast? Well, now you can!

Pardot previously offered full business hour support in the UK (GMT) and the East Coast of the US (EST).

We are excited to announce that we have officially expanded our support hours to include all US and UK business hours. Starting today, January 2, Pardot support is available from 5AM to 8PM EST, Monday through Friday, to help support clients across the US and UK. During this time, chat and email support will be available to all clients (chat support is dependent on your Pardot pricing plan).

We’re looking forward to continuing to grow and support our customers worldwide, and we hope that you’re as excited about this new change as we are!