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Form Fields

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Concept

Form Fields are various data fields available for use in your forms and landing pages. They can be a variety of data formats (text, checkbox, etc.) and are tied to either default fields or custom fields. Values entered into these fields can later be used to trigger automation rules and can generally also be synced with your connected CRM system if applicable.

Creating a form field:

  1. Click on Administration in the left navigation.

  2. Click on Form Fields in the resulting sub-navigation.

  3. After the page opens, click on the link that says Create New Form Field on the right side of your screen.

  4. Choose a Form Field Source, which tells your field where to push data to. It will either be a Default Prospect Field (those that came with Prospect Insight) or a Custom Prospect Field, which you have created yourself. 

  5. Enter the field Type (text, checkbox, etc.). Note that if you are using a custom field where this has already been defined, those settings will overwrite your selection here. 
  6. Enter a Data Format. This will generally be Text but for email fields you may wish to only accept data with a certain validation. For example, you could set it to only validate addresses from a valid domain or choose even more stringent options.
  7. Choose a Name for the field that will be used internally. The prospect will not see this name.
  8. Choose a Label that will appear in your forms.
  9. Enter an optional Description that can be set to appear under a given form field in your form (i.e. instructions on using a multi-select field). 
  10. Enter an optional Error Message if the field validation fails during a form submission.
  11. Choose any other options by using the checkboxes in the Options section.
  12. Click Create form field to save your new field.

Advanced Feature: Conditional Fields

One of the more powerful features is the ability to conditionally display a form field based on other fields already being complete. For example, you only want to show a small number of fields on any one form to maintain a high conversion rate. By default, all forms could show first name, last name, company, and email. Then, conditionally, if first name was previously completed, show a job title field instead. If job title was already completed, show a number of company employees field. If number of employees was completed, show a drop down of industries to choose from field. This functionality allows marketers to progressively gather more information over time and build a profile of the prospect. Each form thank you page should provide links to request more resources, like white papers, to streamline the profile building process.

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