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New for September 2
Rule Groups Feature Allows for More Sophisticated Automation Rules
Within an automation rule, complex rules can be created by adding a new rule group. Rule groups allow you to construct combinations of criteria while reducing the restriction of "match all" and "match any" requirements. The flexibility of rule groups allows users to combine multipart rules that would have previously been two separate rules. For example, within the same rule, assignments to a sales representative can be qualified by both location and industry by using two groups.
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