Did you know that Pardot’s client service and support department is the biggest team we have? That’s because we are 100% dedicated to making sure that each and every customer has a fantastic experience – from those just getting started, to our longtime friends of Pardot. We truly believe that making our customers happy is the most important thing that we do here.
It’s this belief that has driven us to create a services and support program that sets the standard for our industry. Our rockstar team of implementation specialists, support coordinators, and client advocates are working hard to make sure that setup is painless, training sessions are unlimited and always available, your feedback is heard, and your expectations are exceeded daily.
Whether you are already a Pardot customer, or just beginning to explore marketing automation solutions, the infographic below is designed to give you a complete overview of what it’s like to be a part of the Pardot family, plus provide insight into the different departments designed solely to make sure that being a Pardot user an easy (and, dare we say, fun!) experience.
Download this infographic.
Your turnaround time is incredibly fast. 1 hour turnaround for most issues? Wow
Issues are rare, but when they happen we like to get you up and running as soon as possible!
Just saw this today on my Pardot demo. Very helpful infographic.
Thanks Miles! There are a lot of teams involved in client service at Pardot so we thought an infographic was the best way to explain it all.