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10 Inspiring Quotes for Customer-Centric Marketers

A 10% increase in customer retention levels results in a 30% increase in the value of the company. (Bain & Co) tweetbutton

This month, we’ve talked a lot about customer-centric marketing — what it means, how to achieve it, and why it’s important. And, frankly, the numbers speak for themselves: a customer-centric approach is more than just a good idea, it’s crucial to business success.

It is 6-7 times more costly to attract a new customer than it is to retain an existing customer.  (White House Office of Consumer Affairs) tweetbutton

Today, we’re letting some of the industry’s top business leaders weigh in on the importance of a customer focus and the future of customer-centric marketing in our SlideShare, 10 Inspiring Quotes on Becoming Customer-Centric. Check it out, and be sure to download our free eBook, 20 Tips for the Customer-Centric Marketer, for more tips and best practices!

customer centric marketing